If for any reason you’re not completely satisfied with your purchase from Team USA F3J.COM you may return it within 15 days of the original purchase date for a refund less 20% re-stocking fee and less any shipping costs.
The Apparel items must be unwashed and unworn and should be returned with all the original packaging provided when purchased. Any associated fees and shipping costs will be deducted from your refund. If you return your Apparel item beyond the 15 day return window, a 40% late fee will be assessed, which will also be deducted from your refund.
Unworn Apparel: Includes any item that is in new condition, still contains the original tags, and is in the original packaging (if any). Returns will be returned to you if the apparel exhibits any obvious signs of wear or are not in the condition in which it was received. All original packaging and materials in the original shipment must be returned with your merchandise.
Defective Apparel: Returns for Manufacturer defects will be accepted for a full refund less shipping costs. Please contact Gordon Buckland at gordon @ teamusaf3J.com prior to returning a defective garment for instructions and a return authorization. All original packaging and materials in the original shipment must be returned with your merchandise.
Incorrect Apparel: Contact us via e-mail or phone if you received an item different than what was described on the website or is the wrong size, or style than what you ordered.
Raffle Tickets cannot be returned as they are issued electronically.
The sizing guidelines on our size charts are approximate. Actual sizes may vary between garments.
Refunds are issued to the payment method used at the time of purchase.
Payment Method/Refund Method/Refund Time
(After Return Is Received)
Credit Card/Credit Card/3-5 business days
PayPal/PayPal/3-5 business days
Check/Check/ 5 to 7 business days
If your refund doesn’t appear in Your Account, and the processing time for your payment method has passed, please contact us for further assistance.
Total Refund Processing Time Includes:
5-10 business days for us to receive return from your shipper
3 – 5 business days for us to process your return
The time it takes your bank to process our refund request*
* See above for specific guidelines.